Following the launch of the domestic Renewable Heat Incentive (RHI), NIBE has extended the warranty on key products across its heat pump and biomass ranges to seven years. The new industry-leading warranty period was unveiled at NIBE's national installer conference, alongside other new developments including an interactive online RHI payment calculator and an attractive loyalty scheme for installers.
Phil Hurley, managing director at NIBE, says: 'Now that the domestic RHI has launched, our heat pump and biomass warranties match its seven-year payments window. This means homeowners choosing a NIBE VIP Installer to fit their air source or ground source heat pump or biomass boiler can not only confidently rely on RHI tariff payments for the next seven years, but also on long-term system performance and the highest-quality installation.
'As the RHI rolls out, ensuring correct specification, design, installation and maintenance of renewables will remain integral for this technology to deliver the results it is truly capable of in the UK. The installer workforce is at the heart of this, and at NIBE we want to ensure that our network of accredited VIPs are in the best possible position to respond to rising demand and competition.'
The extended warranty applies to all parts and labour for NIBE F2040 and F2300 air source heat pump systems, NIBE F1145, F1245 and F1345 ground source heat pumps systems and NIBE Pellux 100 and Vedex 3300 biomass boilers. These must have been commissioned by a NIBE VIP installer (subject to annual servicing and completion of Benchmark quality assurance documents).
As part of its ongoing commitment to providing VIP Installers with all the tools they need to educate their customers about the benefits of swapping to renewable heat, NIBE also unveiled a new-look website at the conference. This features a series of tools to help homeowners find out more about the RHI and NIBE's VIP Installer scheme - including an interactive cost savings and RHI payments calculator and a Find a local installer search function. The conference, which brought together around 100 accredited installers, also saw the launch of NIBE Krona, an online loyalty rewards scheme exclusive to NIBE VIPs.
The VIP Installer programme is open to MCS-accredited installers who have completed NIBE product training at both foundation and intermediate level, and have signed up to NIBE's strict code of practice. For more information about the scheme, or to find out how to join, please visit www.nibe.co.uk or call 0845 095 1200.
