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Start-ups help installers boost income

The Highbourne Group, parent company of City Plumbing, has announced that it has invested in two innovative start-up businesses which aim to help plumbing and heating installers, as well as service and repair companies across the UK, to generate recurring income.

Set for launch in the coming months, Contract PAL and Compare PAL are the latest additions to Highbourne Group’s strategy and investment into digital, value add, service-led propositions that are aimed at assisting its core Heating customer base.

Both of the businesses will help installers to drive recurring income by directly providing or introducing homeowners and landlords to relevant, fit-for-purpose service plans, extended warranties, maintenance or insurance contracts.

Simon Gough, co-founder and director of Contract PAL Ltd and Compare PAL Ltd, said: “We’re delighted to have received investment from Highbourne Group as we set to launch Contract PAL and Compare PAL to the heating industry. In addition to helping installers increase recurring revenue, both solutions simplify complex challenges that, up to now, could only be addressed by the industry’s largest companies.”

Dave Evans, chief executive  at Highbourne Group, said: “I’m delighted to partner with Simon on this investment, as we continue to develop propositions that help our customers run even better businesses by offering them the opportunity of additional profit and revenue streams. Compare PAL and Contract PAL are great additions and I look forward to bringing them to the market over the coming months.”

Dave Griggs, director of spares & services at Highbourne Group, said: “Regular boiler servicing is critical to homeowner safety however recent statistics from the Gas Safe Register suggest that one in three homeowners are not getting their boilers serviced annually, meaning that the annual safety checks are not being done. Our latest investments in Compare PAL and Contract PAL will mean that we can help homeowners to access the essential services that they need whilst supporting plumbing and heating installers of any size to easily provide their own white-labelled service plans or make additional income by referring their customers to well-known service providers.”

24 August 2022

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