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Polypipe app hits milestone user mark

Polypipe, a leading manufacturer of plastic plumbing and underfloor heating (UFH) systems, has celebrated signing up the 1,000th user of its new UFH Estimate Tool.

The Polypipe Estimate Tool.

The Doncaster-based business took just two months to hit the milestone for its app, which enables merchants and heating engineers to provide quotes to their customer’s underfloor heating projects via email.

Launched in April this year, the free tool, which is available on Apple and Android platforms, also allows heating engineers to add labour costs, offer manifold and control upgrades, and email quotes directly to customers. 

Furthermore, quotes and emails can be prepared offline by syncing to a user’s profile. Emails will be sent automatically once internet signal is restored.

To mark the milestone, Polypipe held a prize draw and randomly selected one of its 1000 users to win a prize. The winner, Joe Honour from merchant F W Hipkin, will be treated to a short break in the picturesque Yorkshire Wolds.  

Mr Honour said: “As a leading distributor of Polypipe underfloor heating, we at F W Hipkin find the estimate tool is really handy for preparing quotes and helps us provide the best level of service to our customers. It’s great that we can now send quotes to them directly from the tool and show them all the different controls options to choose from.”

Rachel Smith, general manager of Polypipe Underfloor Heating, said: “We are delighted to have reached 1,000 users. It clearly highlights the continuing shift towards digital services within the underfloor heating sector and we are thrilled to be able to provide this worthwhile service to our users, who can pass on the benefits to their customers.”

The app is the latest digital innovation launched by Polypipe, having recently upgraded its Smart Plus control range, which allows users to set underfloor heating temperatures and programmes remotely.

This follows the revamp of the Polypipe Registered Heating Engineer Network (RHEN), which included the removal of its £350 registration fee, to provide heating engineers and plumbers with better access to training courses and events.

23 July 2018

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