Rinnai’s Chris Goggin looks in-depth at public information regarding heat pumps and other low carbon products being potentially diluted by recent changes to social media’s stance on fact-checking. The alternative heating and hot water technologies are receiving some adverse media coverage due to misinformation and sometimes disinformation. Installations of any heating and hot water – or air-cooling system, due to their very nature, must be based on accurate site information to facilitate a precise system that delivers the required performance.