Know what you want? Try our 'Supplier Directory' 

Condair launches rapid response service

Humidity control specialist, Condair, is launching a new 8-hour rapid response service as an optional feature to its humidifier planned preventative maintenance contracts.

Condair has long offered planned preventative maintenance (PPM) contracts to ensure optimal operation of its clients’ humidifiers across the UK and Ireland, for any make and model. It also provides breakdown response for customers both with and without an existing PPM contract. However, the company is now providing an 8-hour call-out service, with engineers on call round-the-clock, to support clients with critical applications.

Tony Tullett, Service Director at Condair, commented, “It is great that we are able to add this rapid response service to our product offering. It enables us to provide additional reassurance to our clients who operate sites like data centres or pharmaceutical production facilities, and who cannot be without humidity control for extended periods. All of our PPM customers have access to our expert telephone support line, but with this additional feature activated, customers also get 24/7 telephone support and rapid response call-out options. Depending on the urgency of the issue, customers can choose to receive an engineer on site within 8, 24 or 48 hours.”

Condair has 18 service engineers strategically located across the UK and Ireland. Alongside system design and sales, the company offers installation, commissioning, service and spares supply.

The Condair Group is the world’s leading specialist in humidity control and evaporative cooling, with energy efficient, hygienic and innovative technologies for commercial, industrial and heritage applications. You can find out more by visiting the company’s website at www.condair.co.uk.

10 November 2021

Comments

Already Registered?
Login
Not Yet Registered?
Register

Trade unions push for indoor air quality pledge

Trade unions and scientists want employers to sign a pledge to protect the health and well-being of their employees by improving workplace conditions, including turning their buildings into ‘safe havens’ from polluted air....

  17-May-2022

Introducing Classic from Fulton

The new Classic from heat transfer specialist Fulton builds on the successes of its 70-year boiler manufacturing history to deliver a vertical steam boiler that is engineered to meet its customers’ requirements....

  18-May-2022

If you need to open a Solenoid Valve manually, you need a SVOM!

If you need to open a Solenoid Valve manually, you need a SVOM!
  22-Oct-2021
Heating & Ventilating Review is the number one magazine in the HVAR industry. Don’t miss out, subscribe today!
Subcribe to HVR

Diary

BESA CONFERENCE