During the early lockdown stages, SBS followed government advice and implemented measures to ensure the business could remain operational and available to support supply to critical sectors. This included adopting social distancing measures and increased cleaning whilst restricting unnecessary travel and temporarily reducing staffing numbers through the governments furlough scheme – all steps to help significantly reduce the risk of COVID-19 transmission to both staff and customers.

Some SBS staff members used their time to complete their education training whilst on leave. Marketing officer Emma Purday completed her Level 4 Digital Marketing apprenticeship, whilst Spencer Truscott, Health and Safety operations supervisor, completed his Level 6 Diploma in Applied Health and Safety with NCRQ National Compliance and Risk Qualifications. Both fantastic achievements.

Staff members also took the opportunity to hone their product knowledge by taking part in remote training sessions, run by supplier representatives from Terrain, Viega, Victaulic, IMI Hydronic, Elysator, Flamco and Aquabion. The feedback from these sessions has been extremely positive.

Smith Brothers will continue to ensure measures are in place to keep both staff and customers safe as the business fast approaches full operational capacity.