Know what you want? Try our 'Supplier Directory' 

Improving the customer journey

Nortek Global HVAC has created Empress – an easy to use online and mobile responsive service to deliver spare parts for heating and cooling units.

The new platform enables customers to order spare parts for all Nortek branded products, past and present, including Reznor, AmbiRad, Airbloc, Benson and Nordair Niche brands. Empress lists all spares in product groups giving customers peace of mind that they are ordering the correct part.

Nortek believes its approach to heating, ventilation and cooling is based on what its customers need. 'Sometimes the answers are in the equipment itself but often the answers lie outside the box, literally.'

Nortek said: 'We never sit back on our achievements and are constantly striving to improve our product offering which was the thought process behind our latest project Empress. This allows us to anticipate our customers’ needs and deliver innovative solutions that exceed expectations and offer high value.


22 June 2020


Already Registered?
Not Yet Registered?

Heating & ventilating’s very best celebrated at HVR Awards

The annual HVR Awards took place on Thursday 14 October in a virtual format with the live stream serving as an incredible celebration of the very best products, businesses and initiatives from across the heating and ventilating sector....


Royal College of Physicians uses Waterloo’s products

The £35m Royal College of Physicians at The Spine in Liverpool’s Knowledge Quarter (KQ Liverpool) has opened as one of the world’s healthiest buildings, using Waterloo’s industry-leading air distribution products....


If you need to open a Solenoid Valve manually, you need a SVOM!

If you need to open a Solenoid Valve manually, you need a SVOM!
Heating & Ventilating Review is the number one magazine in the HVAR industry. Don’t miss out, subscribe today!
Subcribe to HVR


BESA National Conference – Virtual event