Know what you want? Try our 'Supplier Directory' 

Improving the customer journey

Nortek Global HVAC has created Empress – an easy to use online and mobile responsive service to deliver spare parts for heating and cooling units.

The new platform enables customers to order spare parts for all Nortek branded products, past and present, including Reznor, AmbiRad, Airbloc, Benson and Nordair Niche brands. Empress lists all spares in product groups giving customers peace of mind that they are ordering the correct part.

Nortek believes its approach to heating, ventilation and cooling is based on what its customers need. 'Sometimes the answers are in the equipment itself but often the answers lie outside the box, literally.'

Nortek said: 'We never sit back on our achievements and are constantly striving to improve our product offering which was the thought process behind our latest project Empress. This allows us to anticipate our customers’ needs and deliver innovative solutions that exceed expectations and offer high value.

 

22 June 2020

Comments

Already Registered?
Login
Not Yet Registered?
Register

Time to book tickets for the HVR Awards 2025

While judging and voting continue for the HVR Awards 2025, it's now time to book your tickets. Go to https://hvrawards.com/book-tickets/...

  14-Aug-2025

NIBE adds heat network solutions to UK Portfolio with Cetetherm Pioneer HIU and substations

NIBE Energy Systems Limited has announced a major expansion of its HVAC solution offering with the integration to the portfolio of Cetetherm’s Pioneer Heat Interface Unit (HIU) and substation products, strengthening its mission to deliver ...

  20-Aug-2025

STOKVIS R600

CONDENSING ULTRA LOW NOx PREMIX COMMERCIAL BOILER
  10-Jan-2019
Heating & Ventilating Review is the number one magazine in the HVAR industry. Don’t miss out, subscribe today!
Subcribe to HVR

Diary

HVR Awards
BESA Industry Awards