The transport and logistics company will support NIBE in enhancing its service to installers, with improved product tracking and delivery timescales.
Robin Adderley, sales and marketing director of NIBE, said: “The heat pump sector is going from strength to strength, and we can expect this to continue in the coming years as we move towards the UK’s net zero carbon target. As a company, we are taking every step we can to support installers so they can deliver heat pumps into homes across the country, and our partnership with Expect Distribution is a huge part of our efforts to improve deliveries and product lead times.”
Mr Adderley added: “COVID-19 understandably placed strain on the transportation sector and this new chapter will help us to move forwards in the best way possible. We know that our installers will particularly welcome the implementation of an integrated IT solution, offering control over the dispatching of orders and tracking of vehicles. This will further support the recent improvements to internal processes to ensure that our estimated delivery times are more accurate.”
Neil Rushworth, managing director at Expect Distribution, said: “We are really looking forward to working with NIBE as their nominated logistics provider. This partnership is a prime example of how we create solutions at Expect to match the needs of the client, and we will be working on a number of continuous improvements which have already been outlined in our negotiations with the NIBE team.