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Wolseley reopens trade counters

Specialist heating and plumbing merchant Wolseley has fully reopen all of its UK trade counters.

The company, which has been supporting installers throughout the pandemic by operating an order and collect service for essential maintenance, has been reopening trade counter doors on a phased basis since June with the majority already open.

Weekday opening hours will also return to pre-COVID opening hours, Monday to Friday 7.30am to 5pm but will be closed on Saturdays for now.

To ensure customers and colleagues are safe whilst visiting trade counters, Wolseley has implemented a number of safety measures which include hand sanitiser stations, screens at the counter, a limit on the number of installers allowed at the trade counter at one time and also eradicating the need to sign on glass for goods.

Where possible, installers are encouraged to order before visiting a local branch, either via the Wolseley website or by calling the branch directly.

A video has been created which outlines the safety steps in all of its branches. Installers can click here to view the video and also to find their local branch.

In addition to reopening trade counters, Wolseley has produced a number of helpful guides to help and support installers return to work. These guides cover items including assessing legionella and providing solutions and new guidance for tradespeople to follow. All of these guides are available to installers from their local branch.

Richard Harvey, commercial director for plumbing and heating at Wolseley, said: “We are delighted to welcome installers back into our branches. Wolseley is committed to supporting the trade in getting back to work and installers can be very confident that our branches are a safe environment to collect their materials and supplies.”

 

1 July 2020

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