As heat pump adoption accelerates in the UK – and government targets are ambitious – installers are navigating a market where guidance on system design, zoning and control strategy remain mixed. While best practice is still evolving, questions around how heat pumps should be controlled in real-world installations are becoming increasingly important, with decisions made now likely to shape system performance and homeowner experience.

Drawing on insights from the UK alongside more established markets such as the Netherlands and Germany, the new White Paper highlights where approaches diverge – and where common themes are beginning to emerge.

Ian Little, Resideo's UK business development manager and Heat Pump Association (HPA) representative, explains why the company has stepped further into the heat pump control conversation: 'Installers are at the heart of why we have published our White Paper - they are the ones talking to consumers, giving advice and helping guide choices. So, we want to play our role in helping move the discussion forward and supporting the skills and practical application development across the industry.'

The reason the company has focused on the Netherlands and Germany is because the Netherlands is committed to taking 1.5 million homes off the gas grid by 20303 and Germany's heat pump sales exceeded gas boiler installations for the first time in 20254.

The White Paper considers the questions many installers are already grappling with:

• To zone or not to zone – the White Paper outlines the Dutch experience where zoning is being successfully applied when designed correctly.

• What do consumers want when it comes to room-by-room control – Resideo research5 suggests a growing preference among surveyed consumers for heating only occupied rooms (Netherlands 65%, Germany 49%, and UK 43% of survey respondents told Resideo that for 2025/2026 winter they would focus on heating individual rooms vs the whole home).

• Could separating system control from comfort control offer a more consistent approach to managing heat pump performance – this means the heat pump’s controller would remain responsible for system behaviour while the comfort controls manage time schedules, room temperatures and zoning.

Download the White Paper here.