The HVCA has launched a heating helpline to promote energy efficiency in the home and raise the profile of members active in the residential marketplace.
“The HVCA Heating Helpline is a free service to provide expert advice on every aspect of energy-efficient heating – and cooling – in the home,” chief executive Robert Higgs explained.

Householders will be able to access free, impartial advice, either by ringing 0800 840 4069, or by visiting the heating helpline website at www.heatinghelpline. org.uk.

The initiative is being supported by an authoritative information booklet: Your Guide to Home Heating. This will be made available free in both hard-copy format and as a download from the website.

Subjects covered include energy saving, grants and performance, gas safety, boiler maintenance, renewable technologies and how to avoid rogue traders – along with an essential contacts list and a useful jargon-buster.